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Quality management : reconsidered for the digital economy /

Beckford, John, 1958-,

Quality management : reconsidered for the digital economy / John Beckford. - Fifth Edition. - xx, 330 pages : illustrations ; 25 cm.

ISBN: 9780367863029 RM375.82 (PTSL)

Subjects--Topical Terms:
Total quality management.
Service industries--Management.

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Quality management : reconsidered for the digital economy /

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