Listening for what matters : avoiding contextual errors in health care /

Weiner, Saul J.,

Listening for what matters : avoiding contextual errors in health care / Saul J. Weiner, MD, and Alan Schwartz, PHD. - Second edition. - 1 online resource (xi, 176 pages) : illustrations (black and white). - Oxford medicine online . - Oxford medicine online. .

This edition also issued in print: 2023. Previous edition: 2016.

Includes bibliographical references and index.

'Listening for What Matters' provides a comprehensive overview of research and quality improvement efforts to address the problem of contextual error. This edition has been revamped and updated to include studies testing clinical decision support tools in the electronic medical record, medical student and resident trainee educational interventions, and an audio-recording based quality improvement program within the Department of Veterans Affairs.

9780197588130 No price

10.1093/med/9780197588109.001.0001 doi


Medical errors--Prevention.
Physician and patient.
Communication in medicine.
Health and Wellbeing.
Medicine: general issues.

R729.8

610.289

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