The four stages of highly effective crisis management : how to manage the media in the digital age /
Jordan-Meier, Jane.,
The four stages of highly effective crisis management : how to manage the media in the digital age / Jane Jordan-Meier. - 1 online resource (xxiii, 296 pages)
section 1. Media, crisis, and new reporting tools -- section 2. Stages of a crisis -- section 3. Spokespeople : speed matters and perception is everything -- section 4. Media interviews : rules of engagement in a crisis -- section 5. Communication : rules and tools.
9781439853740
10.1201/b10810 doi
Online social networks.
Mass media--Management.
Crisis management.
Public relations.
P96.M34 / J67 2011
302.23068 / J824
The four stages of highly effective crisis management : how to manage the media in the digital age / Jane Jordan-Meier. - 1 online resource (xxiii, 296 pages)
section 1. Media, crisis, and new reporting tools -- section 2. Stages of a crisis -- section 3. Spokespeople : speed matters and perception is everything -- section 4. Media interviews : rules of engagement in a crisis -- section 5. Communication : rules and tools.
9781439853740
10.1201/b10810 doi
Online social networks.
Mass media--Management.
Crisis management.
Public relations.
P96.M34 / J67 2011
302.23068 / J824