Pharmacy services: accomplishing patient satisfaction /
Gan, Yan Nee,
Pharmacy services: accomplishing patient satisfaction / Gan Yan Nee, Aniza Ismail, Nofazilah Ahmad. - Cetakan pertama - 105 pages : illustrations ; 20 cm.
Includes bibliographical references ([95]-101) and index.
Chapter 1: Pharmacy services in public health -- Chapter 2: Patient satisfaction and healthcare -- Chapter 3: Determinants of patients satisfaction in the healthcare setting -- Chapter 4: The approach to measuring patient satisfaction -- Chapter 5: Patient satisfaction unravelled -- Chapter 6: Implications for pharmacy services.
9786294860889 Hadiah
Pharmaceutical services
Pharmacist and patient
Pharmacy services: accomplishing patient satisfaction / Gan Yan Nee, Aniza Ismail, Nofazilah Ahmad. - Cetakan pertama - 105 pages : illustrations ; 20 cm.
Includes bibliographical references ([95]-101) and index.
Chapter 1: Pharmacy services in public health -- Chapter 2: Patient satisfaction and healthcare -- Chapter 3: Determinants of patients satisfaction in the healthcare setting -- Chapter 4: The approach to measuring patient satisfaction -- Chapter 5: Patient satisfaction unravelled -- Chapter 6: Implications for pharmacy services.
9786294860889 Hadiah
Pharmaceutical services
Pharmacist and patient