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The measurement and meaning of patient satisfaction : a review of the literature /

Ware, John E,

The measurement and meaning of patient satisfaction : a review of the literature / John E. Ware, Jr., Allyson Davies-Avery, Anita L. Stewart - iii, 39 pages ; 28 cm. - The Rand paper series; P-6036 . - The Rand paper series; P-6036 .

Includes bibliographical references (pages 32-39)

Subjects--Topical Terms:
Medical care--Public opinion

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The measurement and meaning of patient satisfaction : a review of the literature /

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