Citizen feedback mechanisms in municipal services/
Yin, Robert K ,
Citizen feedback mechanisms in municipal services/ Robert K Yin - 16 pages ; 28 cm. - The Rand paper series ; P-5553 . - Rand paper series ; P-5553 .
Citizen Participation.
Community Change.
Citizen feedback mechanisms in municipal services/ Robert K Yin - 16 pages ; 28 cm. - The Rand paper series ; P-5553 . - Rand paper series ; P-5553 .
Citizen Participation.
Community Change.
