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The power of a positive no : how to say no and still get to yes /

Ury, William,

The power of a positive no : how to say no and still get to yes / William Ury. - 257 pages : illustrations ; 23 cm.

ISBN: 9780340924013 Hadiah

Subjects--Topical Terms:
Negotiation.
Interpersonal relations.
Self-actualization (Psychology).

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The power of a positive no : how to say no and still get to yes /

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