Communication skills in pharmacy practice : a practical guide for students and practitioners /

Communication skills in pharmacy practice : a practical guide for students and practitioners / [edited by] Robert S. Beardsley, Maryann Z. Skrabal, Carole L. Kimberlin. - Seventh edition. - xvi, 242 pages : illustrations: 23 cm.

Includes bibliographical references and index.

'Newly focused on the practical communications skills student pharmacists need for effective practice, this updated Seventh Edition--now in full color-- reflects new ACPE standards, including up-to-date coverage of the PPCP model, co-curricular experiences, interprofessional interaction and collaboration, and professional development. Practical, easy-to-use, and packed with relevant case studies and coverage of the latest advances in the field, this edition is ideal for the foundational course and pre-experiential training. Expanded emphasis on communication skill application helps students master the knowledge and skills they need for pharmacy practice
  • Additional content added on motivational interviewing, e-commerce, contemporary ethical issues (such as medical marijuana and opioid abuse), and student-preceptor and pharmacist-management communication issues
  • Full-color design with new diagrams and figures enhances readability
  • Additional case studies from diverse settings prepare students to deal with the wide range of situations they will encounter in practice
  • Stronger emphasis on assessing communication skills includes coverage of patient surveys and colleague observers
  • Expanded coverage on choosing effective patient education materials and communicating with Limited English Proficiency (LEP) patients prepares students for professional practice
  • Revised review questions, chapter-ending review cases, and references help students master the material
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    '--Provided by publisher.

    9781975105419 (paperback) RM266.72 RM70.99 (PPUKM)

    2018049599


    Pharmacists.
    Communication.
    Professional-Patient Relations.

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