Diversity competence : cultures don`t meet, people do /

Hoffman, Edwin Marianus, 1949-

Diversity competence : cultures don't meet, people do / Edwin Hoffman, Arjan Verdooren. - 352 pages : illustrations ; 25 cm

Includes bibliographical references (pages 326-343) and index.

Introduction: Intercultural communication in a globalized world -- Culture: everywhere and nowhere -- From intercultural competence to diversity competence -- Critical diversity issues: power and ethics -- Diversity-sensitive communication and the TOPOI model -- The TOPOI area Tongue: verbal and non-verbal language -- The TOPOI area Order: views and logic -- The TOPOI area Persons: identity and relationship -- The TOPOI area Organization -- The TOPOI area Intentions: motives -- TOPOI interventions -- Applications of the TOPOI model.

9781789242409 RM189.74 (PTSL) 1789242401


Cultural pluralism.
Intercultural communication.
Interpersonal communication.

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