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Roots and enablers of service operations excellence /

Fazli Idris,

Roots and enablers of service operations excellence / Fazli Idris. - 88 pages : illustrations ; 23 cm.

References : page [75]-85.

ISBN: 9789674128319 Hadiah

Subjects--Topical Terms:
Service industries--Management.

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Roots and enablers of service operations excellence /

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