Total quality loan management : applying the principles of TQM to improve lending performance /

Linder, S. Wayne,

Total quality loan management : applying the principles of TQM to improve lending performance / S. Wayne Linder. - x, 328 pages ; 24 cm.

'A Bankline publication.'

Includes bibliographical references and index.

812190840X Hadiah


Bank loans.
Bank management.
Total quality management.

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