Measuring the user experience : collecting, analyzing, and presenting usability metrics /

Tullis, Tom

Measuring the user experience : collecting, analyzing, and presenting usability metrics / Tom Tullis, Bill Albert. - Second edition. - xvii, 301 pages : color illustrations ; 24 cm.

Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008.

Includes bibliographical references (pages 289-295) and index.

Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success.

9780124157811 RM188.67


User interfaces (Computer systems)--Measurement.
User interfaces (Computer systems)--Evaluation.
Technology assessment.

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