Total value development : how to drive service innovation /
Hull, Frank,
Total value development : how to drive service innovation / spine title Total value development. Frank M. Hull, Cass Business School and Fordham University Graduate School of Business-Executive Education, Chris Storey, University of Sussex, UK. - xxxv, 371 pages : illustrations ; 24 cm. - Series on technology management ; vol. 26. .
Includes index.
9781783267132 RM626.20
Total quality management.
Value.
Customer relations.
Industrial management.
Total value development : how to drive service innovation / spine title Total value development. Frank M. Hull, Cass Business School and Fordham University Graduate School of Business-Executive Education, Chris Storey, University of Sussex, UK. - xxxv, 371 pages : illustrations ; 24 cm. - Series on technology management ; vol. 26. .
Includes index.
9781783267132 RM626.20
Total quality management.
Value.
Customer relations.
Industrial management.