Professional skills for the pharmacy technician /
Peshek, Stephanie C.,
Professional skills for the pharmacy technician / Stephanie C. Peshek. - xix, 218 pages : illustrations ; 23 cm.
Includes bibliographical references and index.
History and traditional technician roles -- Professionalism and ethics -- Patient safety -- Training and mentoring -- Organizational culture -- Human resources and labor relations -- Cultural competence -- Negotiation and emotional intelligence -- Customer service -- Substance abuse -- Security and risk management -- Career management -- The technician supervisor -- Technicians in inventory management and technology.
9781449629823 RM188.72
Pharmacy Technicians.
Professional skills for the pharmacy technician / Stephanie C. Peshek. - xix, 218 pages : illustrations ; 23 cm.
Includes bibliographical references and index.
History and traditional technician roles -- Professionalism and ethics -- Patient safety -- Training and mentoring -- Organizational culture -- Human resources and labor relations -- Cultural competence -- Negotiation and emotional intelligence -- Customer service -- Substance abuse -- Security and risk management -- Career management -- The technician supervisor -- Technicians in inventory management and technology.
9781449629823 RM188.72
Pharmacy Technicians.