Business and service telephone conversations an investigation of British English, German and Italian Encounters /

Varcasia, Cecilia.

Business and service telephone conversations an investigation of British English, German and Italian Encounters / [electronic resource] : by Cecilia Varcasia. - 200 p. online resource.

This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.

9781137286185

10.1007/978-1-137-28618-5 doi


Linguistics.
Literature--Translations.
Sociolinguistics.
Discourse analysis.
Communication.
Linguistics.
Sociolinguistics.
Communication Studies.
Translation Studies.
Discourse Analysis.

306.44

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