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Everyone`s a critic : winning customers in a review-driven world /

Tancer, Bill.,

Everyone's a critic : winning customers in a review-driven world / Bill Tancer. - 246 pages : illustrations ; 24 cm.

ISBN: 9781591846383 RM20.00

Subjects--Topical Terms:
Mass media and business.
Communication in marketing.
Consumer confidence.

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Everyone`s a critic : winning customers in a review-driven world /

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