Quality improvement /
Besterfield, Dale H.
Quality improvement / Dale H. Besterfield. - 9th ed. - Upper Saddle River, N.J. : Prentice Hall, c2013. - vi, 267 p. : ill. ; 29 cm.
Includes bibliographical references (p. 255) and index.
9780132624411 RM596.12 0132624419
2011-038673
Quality control.
Quality improvement / Dale H. Besterfield. - 9th ed. - Upper Saddle River, N.J. : Prentice Hall, c2013. - vi, 267 p. : ill. ; 29 cm.
Includes bibliographical references (p. 255) and index.
9780132624411 RM596.12 0132624419
2011-038673
Quality control.