The loyalty advantage : essential steps to energize your company, your customers, your brand /
Durkin, Dianne M., 1947-
The loyalty advantage : essential steps to energize your company, your customers, your brand / Dianne M. Durkin. - New York : AMACOM, American Management Association, 2005. - ix, 229 p. ; 24 cm.
Includes bibliographical references (p. 201-219) and index.
0814408176 (hbk.) 9780814408179 (hbk.) Hadiah
2004-030979
Employee motivation.
Employee loyalty.
Organizational commitment.
Interpersonal communication.
The loyalty advantage : essential steps to energize your company, your customers, your brand / Dianne M. Durkin. - New York : AMACOM, American Management Association, 2005. - ix, 229 p. ; 24 cm.
Includes bibliographical references (p. 201-219) and index.
0814408176 (hbk.) 9780814408179 (hbk.) Hadiah
2004-030979
Employee motivation.
Employee loyalty.
Organizational commitment.
Interpersonal communication.