Business process change : a business process management guide for managers and process professionals /
Harmon, Paul, 1942-
Business process change : a business process management guide for managers and process professionals / spine title : Business process change. Paul Harmon ; foreword by Tom Davenport. - Third edition. - Boston, Mass. : Morgan Kaufmann Publishers, 2014. - xxxvi, 488 p. : ill., map ; 24 cm.
Includes bibliographical references and index.
9780128003879 (pbk.) RM196.89 0123741521 (pbk.)
Electronic commerce.
Organizational change.
System design.
Business process change : a business process management guide for managers and process professionals / spine title : Business process change. Paul Harmon ; foreword by Tom Davenport. - Third edition. - Boston, Mass. : Morgan Kaufmann Publishers, 2014. - xxxvi, 488 p. : ill., map ; 24 cm.
Includes bibliographical references and index.
9780128003879 (pbk.) RM196.89 0123741521 (pbk.)
Electronic commerce.
Organizational change.
System design.