Quality management, organization, and strategy /
Evans, James R. 1950-
Quality management, organization, and strategy / James R. Evans. - 6th ed. - Australia : South-Western Cengage Learning, 2011 [i.e. 2010]. - xvi, 455 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780538469371 (international student ed. : pbk.) Hadiah 0538469374 (international student ed. : pbk.)
Total quality management.
Quality management, organization, and strategy / James R. Evans. - 6th ed. - Australia : South-Western Cengage Learning, 2011 [i.e. 2010]. - xvi, 455 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780538469371 (international student ed. : pbk.) Hadiah 0538469374 (international student ed. : pbk.)
Total quality management.