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Emotional intelligence for sales success : connect with customers and get results /

Stanley, Colleen.

Emotional intelligence for sales success : connect with customers and get results / Colleen Stanley. - New York : American Management Association, 2013. - xix, p. ; 23 cm.

Includes bibliographical references and index.

ISBN: 9780814430293 (pbk.) RM60.49

Subjects--Topical Terms:
Selling--Psychological aspects.
Customer relations--Psychological aspects.
Emotional intelligence.

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Emotional intelligence for sales success : connect with customers and get results /

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