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The customer rules : the 39 essential rules for delivering sensational service /

Cockerell, Lee.

The customer rules : the 39 essential rules for delivering sensational service / Lee Cockerell. - xiv, 189 pages ; 21cm

Includes index.

ISBN: 9780770435608 (hc : alk. paper) RM67.37

Subjects--Topical Terms:
Customer services.
Customer relations.

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The customer rules : the 39 essential rules for delivering sensational service /

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