Design for Six Sigma in product and service development : applications and case studies /

Design for Six Sigma in product and service development : applications and case studies / edited by Elizabeth A. Cudney and Sandra L. Furterer. - Boca Raton, FL. : CRC Press, 2012. - xv, 427 p. : ill. ; 24 cm.

Includes bibliographical references and index.

'Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation'--

9781439860601 (hbk.) RM262.45


Six Sigma (Quality control standard).

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