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Improving performance and enhancing competitiveness : in search of innovative solutions /

Improving performance and enhancing competitiveness : in search of innovative solutions / editors : Siti Nabiha Abdul Khalid, Fathyah Hashim, Christopher Richardson. - Pulau Pinang : Penerbit Universiti Sains Malaysia, 2013. - xix, 123 pages. : charts, illustrations. ; 24 cm. - School imprint series. . - School imprint series. .

Includes bibliographical references and index.

ISBN: 9789838615839 (pbk.) RM26.60 Hadiah

Subjects--Topical Terms:
Organizational effectiveness--Measurement.
Performance--Measurement.
Consumer satisfaction.
Industrial productivity.

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Improving performance and enhancing competitiveness : in search of innovative solutions /

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