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Reference and information services in the 21st century : an introduction /

Cassell, Kay Ann.

Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath. - 3rd ed. - London : Facet, 2013. - xvii, 510 p. : ill. 23 cm.

Previous ed.: 2009.

Includes bibliographical references and index.

ISBN: 9781856048392 (pbk.) RM228.01 185604839X (pbk.)

Subjects--Topical Terms:
Reference services (Libraries)

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Reference and information services in the 21st century : an introduction /

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