Managing service excellence
Mohd Radzif Mohd Yunus.
Managing service excellence [article] / Tuan Haji Mohd Radzif Mohd Yunus.
Session 6 - Challenges of Customer Driven Organisation
Managing service excellence [article] / Tuan Haji Mohd Radzif Mohd Yunus.
Session 6 - Challenges of Customer Driven Organisation
