Communicating emotion at work /
Waldron, Vincent R.
Communicating emotion at work / Vincent R. Waldron. - Cambridge : Polity, 2012. - xvi, 194 p. : ill. ; 22 cm. - Key themes in organizational communication. . - Key themes in organizational communication. .
Includes bibliographical references and index.
'The book chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, rocognizing that emotional communication is a vital and creative response to the challenges of life ini complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.'--BOOK JACKET.
9780745648958 (hbk.) RM205.89 0745648959 (hbk.) 9780745648965 (pbk.) 0745648967 (pbk.)
Communication in management--Psychological aspects.
Emotions.
Communicating emotion at work / Vincent R. Waldron. - Cambridge : Polity, 2012. - xvi, 194 p. : ill. ; 22 cm. - Key themes in organizational communication. . - Key themes in organizational communication. .
Includes bibliographical references and index.
'The book chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, rocognizing that emotional communication is a vital and creative response to the challenges of life ini complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.'--BOOK JACKET.
9780745648958 (hbk.) RM205.89 0745648959 (hbk.) 9780745648965 (pbk.) 0745648967 (pbk.)
Communication in management--Psychological aspects.
Emotions.