Strategic continuous process improvement : which quality tools to use, and when to use them /
Plenert, Gerhard Johannes.
Strategic continuous process improvement : which quality tools to use, and when to use them / Gerhard Plenert. - New York : McGraw-Hill, 2012. - xxii, 234 p. : ill. ; 24 cm.
Includes index.
'This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals.' -- from back cover.
9780071767187 0071767185
Total quality management.
Quality control--Standards.
Strategic continuous process improvement : which quality tools to use, and when to use them / Gerhard Plenert. - New York : McGraw-Hill, 2012. - xxii, 234 p. : ill. ; 24 cm.
Includes index.
'This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals.' -- from back cover.
9780071767187 0071767185
Total quality management.
Quality control--Standards.