Modern analysis of customer surveys : with applications using R /
Modern analysis of customer surveys : with applications using R /
edited by Ron S. Kenett, Silvia Salini.
- Chichester : John Wiley & Sons, 2011.
- 500 p. : ill. ; 25 cm.
Includes bibliographical references and index.
9780470971284 (cloth) RM325.84
Consumer satisfaction--Research--Statistical methods.
Consumer satisfaction--Evaluation.
Consumers--Research--Statistical methods.
Consumers--Research--Data processing.
Sampling (Statistics)--Evaluation.
Surveys--Statistical methods.
Surveys--Data processing.
Includes bibliographical references and index.
9780470971284 (cloth) RM325.84
Consumer satisfaction--Research--Statistical methods.
Consumer satisfaction--Evaluation.
Consumers--Research--Statistical methods.
Consumers--Research--Data processing.
Sampling (Statistics)--Evaluation.
Surveys--Statistical methods.
Surveys--Data processing.