Outstanding! : 47 ways to make your organization exceptional /
Miller, John G., 1958-
Outstanding! : 47 ways to make your organization exceptional / John G. Miller. - New York : G.P. Putnam's Sons, 2010. - xiv, 206 p. ; 22 cm.
The bestselling author of'QBQ!' shows how anyone can use the unlimited potential of accountability to create an outstanding organization. Miller's newest book offers practical ideas for creating a distinguished group with which customers will want to work.
9780399156403 RM68.50 0399156402
Organizational effectiveness.
Organizational change.
Customer services.
Outstanding! : 47 ways to make your organization exceptional / John G. Miller. - New York : G.P. Putnam's Sons, 2010. - xiv, 206 p. ; 22 cm.
The bestselling author of'QBQ!' shows how anyone can use the unlimited potential of accountability to create an outstanding organization. Miller's newest book offers practical ideas for creating a distinguished group with which customers will want to work.
9780399156403 RM68.50 0399156402
Organizational effectiveness.
Organizational change.
Customer services.