Key performance indicators for government and non profit agencies : implementing winning KPIs /
Parmenter, David.
Key performance indicators for government and non profit agencies : implementing winning KPIs / David Parmenter. - Hoboken, N. J. : John Wiley & Sons, 2012. - xxi, 309 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780470944547 (hbk) RM160.84 0470944544 (hbk)
Performance technology.
Performance standards.
Organizational effectiveness.
Nonprofit organizations--Management.
Administrative agencies--Management.
Key performance indicators for government and non profit agencies : implementing winning KPIs / David Parmenter. - Hoboken, N. J. : John Wiley & Sons, 2012. - xxi, 309 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780470944547 (hbk) RM160.84 0470944544 (hbk)
Performance technology.
Performance standards.
Organizational effectiveness.
Nonprofit organizations--Management.
Administrative agencies--Management.