The 11 laws of likability : relationship networking ... because people do business with people they like /

Lederman, Michelle Tillis, 1971-

The 11 laws of likability : relationship networking ... because people do business with people they like / Eleven laws of likability. Michelle Tillis Lederman. - New York : American Management Association, 2012. - xii, 226 p. ; 23 cm.

Includes bibliographical references and index.

9780814416372 (pbk.) RM49.09 0814416373 (pbk.) RM49.09


Business networks--Psychological aspects.
Social networks--Psychological aspects.
Interpersonal relations.

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