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The ultimate customer experience : five steps to excite your customers, expand your profits, engage your colleagues, and enjoy your work! /

McKain, Scott.

The ultimate customer experience : five steps to excite your customers, expand your profits, engage your colleagues, and enjoy your work! / Scott McKain. - Petaling Jaya : Advantage Quest, 2010. - 107 p. ; 22 cm.

ISBN: 9789833831647 RM33.85

Subjects--Topical Terms:
Customer relations.
Customer services.

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The ultimate customer experience : five steps to excite your customers, expand your profits, engage your colleagues, and enjoy your work! /

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