Customer service more than a smile
Customer service more than a smile [videorecording] :
- Baltimore County Public Library, Townson, Md. : Library Video Network, 1991
- 1 videocassette (VHS) (13 min.) : sd., col. ; 1/2 in. + 1 video training package
Copy also available in DVD format
The purpose of this video/training package is to promote good customer service among all levels of library staff, including staff behind the scenes.
Customer services
Customer relations
Copy also available in DVD format
The purpose of this video/training package is to promote good customer service among all levels of library staff, including staff behind the scenes.
Customer services
Customer relations