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Customer first a strategy for quality service

Walker, Denis

Customer first a strategy for quality service Denis Walker - Aldershot Gower 1990 - xii, 154 p. : ill. ; 26 cm.

ISBN: 0566075431

LCCN: 90-45784

Subjects--Topical Terms:
Customer services
Quality assurance
Consumer satisfaction

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Customer first a strategy for quality service

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