Streamlined process improvement : the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits /
Harrington, H. J.
Streamlined process improvement : the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits / H. James Harrington. - New York : McGraw-Hill, 2012. - x, 412 p. : ill. ; 24 cm.
Includes bibliographical references (p. 391-393) and index.
9780071768634 (alk. paper) RM124.00 (1 naskhah) 0071768637 (alk. paper)
Organizational effectiveness.
Industrial efficiency.
Streamlined process improvement : the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits / H. James Harrington. - New York : McGraw-Hill, 2012. - x, 412 p. : ill. ; 24 cm.
Includes bibliographical references (p. 391-393) and index.
9780071768634 (alk. paper) RM124.00 (1 naskhah) 0071768637 (alk. paper)
Organizational effectiveness.
Industrial efficiency.