Social media analytics : effective tools for building, intrepreting, and using metrics /

Sponder, Marshall.

Social media analytics : effective tools for building, intrepreting, and using metrics / Marshall Sponder - New York : McGraw-Hill, 2012. - xiv, 316 p. : ill., maps ; 24 cm.

Includes bibliographical references (p. 297-305) and index.

9780071768290 (alk. paper) RM108.50 0071768297 (alk. paper)


Internet marketing.
Social media.
Marketing research.
Consumer profiling.

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