Communicate with confidence : how to say it right the first time and every time /
Booher, Dianna Daniels.
Communicate with confidence : how to say it right the first time and every time / by Dianna Booher. - Rev. and expanded ed. - New York : McGraw-Hill, 2012. - xvii, 475 p. ; 22 cm.
Includes bibliographical references (p. 455-472) and index.
9780071770132 (pbk.) RM88.00 0071770135 (pbk.)
Business communication.
Oral communication.
Interpersonal communication.
Communicate with confidence : how to say it right the first time and every time / by Dianna Booher. - Rev. and expanded ed. - New York : McGraw-Hill, 2012. - xvii, 475 p. ; 22 cm.
Includes bibliographical references (p. 455-472) and index.
9780071770132 (pbk.) RM88.00 0071770135 (pbk.)
Business communication.
Oral communication.
Interpersonal communication.