ABC`s of relationship selling through service /

Futrell, Charles.

ABC's of relationship selling through service / Charles M. Futrell. - 11th ed. - New York : McGraw-Hill Irwin, 2011. - xxxii, 538 p. : ill. ; 26 cm.

Includes bibliographical references (p. 525-538) and index.

9780073404844 (pbk. : alk. paper) RM431.10 0073404845 (pbk. : alk. paper)


Selling.

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