The intercultural dynamics of multicultural working /
The intercultural dynamics of multicultural working /
edited by Manuela Guilherme, Evelyne Glaser and Mar del Carmen Mdez Garc.
- Bristol ; Multilingual Matters, 2010.
- xvii, 245 p. : ill. ; 21 cm.
- Languages for intercultural communication and education ; 19 .
- Languages for intercultural communication and education ; 19. .
Includes bibliographical references and index.
Intercultural conflict interaction competence : from theory to practice / Stella Ting-Toomey -- National occupational standards in intercultural working : models of theory and assessment / Anne Davidson Lund and John P. O'Regan -- Training and intercultural education : the danger in'good citizenship' / Alison Phipps -- Intercultural responsibility : power and ethics in intercultural dialogue and interaction / Manuela Guilherme, Clara Keating and Daniel Hoppe -- Emotional management : expressing, interpreting and making meaning of feelings in multicultural teams / Alexandra Kaar -- Intercultural interaction : a sense-making approach / Terence Mughan and Greg O'Shea -- Communicative interaction : intercultural verbal and nonverbal interaction / Mar Luisa Pez Cado and Mar del Carmen Mdez Garc -- Ethnography : the use of observation and action research for intercultural learning / Katalin Illes -- Biography : the role of experience in intercultural learning / Mar del Carmen Mdez Garc and Mar Luisa Pez Cado -- Diversity management : negotiating representations in multicultural contexts / Clara Keating, Manuela Guilherne and Daniel Hoppe -- Working in multicultural teams / Evelyne Glaser -- Intercultural relations at the workplace / Guenther Zoels and Thomas Silbermayr -- Sharing reflections on intercultural learning / Isabel Ferreira Martins -- Intercultural education in international management / Anneli Kansanen and Leena Vohlonen -- Conclusion : Intercultural competence for professional mobility / Manuela Guilherme, Evelyne Glaser and Mar del Carmen Mdez Garc.
9781847692863 (hbk) 1847692869 (hbk) 9781847692856 (pbk) RM125.71 1847692850 (pbk)
Intercultural communication.
Interpersonal communication.
Discourse analysis.
Communication in organizations.
Includes bibliographical references and index.
Intercultural conflict interaction competence : from theory to practice / Stella Ting-Toomey -- National occupational standards in intercultural working : models of theory and assessment / Anne Davidson Lund and John P. O'Regan -- Training and intercultural education : the danger in'good citizenship' / Alison Phipps -- Intercultural responsibility : power and ethics in intercultural dialogue and interaction / Manuela Guilherme, Clara Keating and Daniel Hoppe -- Emotional management : expressing, interpreting and making meaning of feelings in multicultural teams / Alexandra Kaar -- Intercultural interaction : a sense-making approach / Terence Mughan and Greg O'Shea -- Communicative interaction : intercultural verbal and nonverbal interaction / Mar Luisa Pez Cado and Mar del Carmen Mdez Garc -- Ethnography : the use of observation and action research for intercultural learning / Katalin Illes -- Biography : the role of experience in intercultural learning / Mar del Carmen Mdez Garc and Mar Luisa Pez Cado -- Diversity management : negotiating representations in multicultural contexts / Clara Keating, Manuela Guilherne and Daniel Hoppe -- Working in multicultural teams / Evelyne Glaser -- Intercultural relations at the workplace / Guenther Zoels and Thomas Silbermayr -- Sharing reflections on intercultural learning / Isabel Ferreira Martins -- Intercultural education in international management / Anneli Kansanen and Leena Vohlonen -- Conclusion : Intercultural competence for professional mobility / Manuela Guilherme, Evelyne Glaser and Mar del Carmen Mdez Garc.
9781847692863 (hbk) 1847692869 (hbk) 9781847692856 (pbk) RM125.71 1847692850 (pbk)
Intercultural communication.
Interpersonal communication.
Discourse analysis.
Communication in organizations.