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Public sector service quality an empirical study in the road transport department of Malaysia /

Sharifuddin Zainuddin

Public sector service quality an empirical study in the road transport department of Malaysia / [article] : by Sharifuddin Zainuddin - Kuala Lumpur : National Institute of Public Administration, 1999

PTSL : Koleksi Dokumen

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Public sector service quality an empirical study in the road transport department of Malaysia /

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