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Lean Six Sigma in service : applications and case studies /

Lean Six Sigma in service : applications and case studies / edited by Sandra L. Furterer - Boca Raton : CRC Press, 2009 - xiv, 468 p. : ill. ; 25 cm.

Includes bibliographical references and index

ISBN: 9781420078886 1420078887 9781420078886 RM214.28

Subjects--Topical Terms:
Process control
Six Sigma (Quality control standard)
Quality control--Statistical methods

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Lean Six Sigma in service : applications and case studies /

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