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Jawatankuasa aduan dan maklumbalas pelanggan : ke arah persijilan ISO 9001 : 2000

Jawatankuasa aduan dan maklumbalas pelanggan : ke arah persijilan ISO 9001 : 2000 - Bangi : PP&P UKM Bangi, 2004 - 21 cm.

Koleksi Prof. Dato' Dr. Mohd Salleh Mohd. Yasin

Subjects--Topical Terms:
Quality assurance
Civil service--Labor productivity--Malaysia
Civil service--Labor productivity--Malaysia
ISO 9001 (Quality standard)

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Jawatankuasa aduan dan maklumbalas pelanggan : ke arah persijilan ISO 9001 : 2000

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