Managing for quality and performance excellence/

Evans, James R. 1950-

Managing for quality and performance excellence/ James R. Evans, William M. Lindsay - 7th ed. - Mason, OH : Thomson/South-Western, 2008 - 1 v. (various pagings) : ill. ; 26 cm. + 1 computer optical disc (4 3/4 in.)

Previously published under title: The management and control of quality Book is accompanied by 1 computer optical disc entitled'Managing for Quality & Performance Excellence' bearing the same call number and available at Bahagian Koleksi Media

Includes bibliographical references and index



9780324382273 (student ed.) RM679.26 9780324646856 (instructor's ed.)

2006-939667


Quality control
Total quality management
Quality assurance

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