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Rethinking e-government services : user-centred approaches

Rethinking e-government services : user-centred approaches - Paris : OECD, 2009 - 239 p. : ill. ; 23 cm. - OECD e-government studies . - OECD e-government studies .

Also available in French: Repenser les services d'administration électronique : approches centrées sur les usagers

Includes bibliographical references

ISBN: 9789264059405 RM 206.22

Subjects--Topical Terms:
Internet in public administration--OECD countries

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Rethinking e-government services : user-centred approaches

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