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Quality management for organizational excellence : introduction to total quality /

Goetsch, David L.

Quality management for organizational excellence : introduction to total quality / David L. Goetsch and Stanley B. Davis - 6th ed. - Upper Saddle River, N. J. : Prentice Hall, 2010 - xvii, 634 pages : illustration ; 29 cm.

ISBN: 9780135019672 RM429.79 0135019672

Subjects--Topical Terms:
Total quality management

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Quality management for organizational excellence : introduction to total quality /

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