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Customer genius : becoming a customer-centric business /

Fisk, Peter

Customer genius : becoming a customer-centric business / Peter Fisk - Chichester, UK : Capstone, 2009 - xii, 394 p. : ill., maps ; 18 cm.

Includes index

ISBN: 9781841127880 (hbk.) RM81.84 1841127884 (pbk.) 9781906465568 (pbk.) 1906465568 (pbk.)

Subjects--Topical Terms:
Customer relations
Management

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Customer genius : becoming a customer-centric business /

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