Managing and delivering performance : [how government, public sector and not-for-profit organizations can measure and manage what really matters] /

Marr, Bernard.

Managing and delivering performance : [how government, public sector and not-for-profit organizations can measure and manage what really matters] / by Bernard Marr. - Oxford : Butterworth-Heinemann/Elsevier, 2009. - xii, 295 p. : ill., maps ; 23 cm.

Subtitle from cover.

Includes bibliographical references and index.

9780750687102 RM178.32


Public administration.
Performance standards--Management.
Strategic planning.
Organizational effectiveness.
Public administration--Case studies.

Contact Us

Perpustakaan Tun Seri Lanang, Universiti Kebangsaan Malaysia
43600 Bangi, Selangor Darul Ehsan,Malaysia
+603-89213446 – Consultation Services
019-2045652 – Telegram/Whatsapp
Email: helpdeskptsl@ukm.edu.my

Copyright ©The National University of Malaysia Library