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Management by process : a roadmap to sustainable business process management /

Jeston, John.

Management by process : a roadmap to sustainable business process management / by John Jeston and Johan Nelis. - Oxford : Butterworth-Heinemann/Elsevier, 2008. - xviii, 303 p. : ill. ; 25 cm.

Includes bibliographical references (p. [295]-296) and index.

ISBN: 9780750687614 RM156.90

Subjects--Topical Terms:
Reengineering (Management).
Organizational change.
Business planning.

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Management by process : a roadmap to sustainable business process management /

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