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Tip menawan hati pelanggan /

Zainuddin Zakaria

Tip menawan hati pelanggan / Zainuddin Zakaria, Ziadatul Hidayah Zakaria - Kuala Lumpur : PTS Professional Publishing, 2008 - xiv, 166 p. ; 23 cm.

Rujukan : p. [161]-162

ISBN: 9789833586219 RM19.00

Subjects--Topical Terms:
Customer services
Consumer satisfaction

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